Early Start Languages - Primary French, German and Spanish

Returns & cancellation policy

How to order

Delivery policy

Returns policy

Help & technical support

Catalogue request
What's in a pack?
Big Book CD-ROMs
EURO Play-money
Our approach
Which language?
Visiting northern France
Contact us

Returning or cancelling your order

When you receive the pack, please check that it is what you want and that you agree to the terms and conditions of sale.

The terms and conditions depend on the licence you have purchased:

- single-user licence

- multi-user licence (site- or network licence)

You can return the pack or book for a full refund (except postage) provided it is in as-new condition AND the wallet is unopened and the DVD or CD is unused.

By opening the wallet and using the DVD or CD you and the purchasing school agree to the terms and conditions of sale, so please read them first.

Once you have opened the wallet you are entitled to full technical support to help you use the DVD or CD, but you cannot return the pack for a refund. If you have any problems, please contact Early Start Languages for advice or exchange.

Faulty products will be replaced FREE if returned within 30 days of purchase.

Which language?
Our approach
Sample CD
See sample video clips
Site Map
What's NEW!
Buy by credit card
Privacy policy

www.earlystart.co.uk Last update: Copyright © 1995-2008 Early Start Languages